Late Check-Out Policy

Objective:

At Rosemay Hotel, we strive to accommodate our guests’ needs to the best of our ability. Our Late Check-Out Policy is designed to provide flexibility for guests who require additional time beyond the standard check-out hours, while also ensuring the smooth operation of our room turnover process.

1. Standard Check-Out Time:

1.1. Check-Out Time:

• The standard check-out time at Rosemay Hotel is [11:00 AM].

1.2. Late Check-Out Requests:

• Guests who wish to request a late check-out beyond the standard time are welcome to make such requests, subject to availability.

2. Late Check-Out Request Procedure:

2.1. Early Notification:

• Guests are encouraged to inform the reception desk of their late check-out request as early as possible, preferably on the evening before their scheduled check-out date.

2.2. Availability Confirmation:

• Late check-out requests are subject to room availability. The reception desk will confirm the availability of a late check-out and provide the guest with the approved time.

3. Late Check-Out Charges:

3.1. Complimentary Late Check-Out:

• Complimentary late check-out may be granted based on availability and at the discretion of the hotel management.

3.2. Charges for Extended Late Check-Out:

• For late check-out requests beyond the complimentary period, additional charges may apply. The charges will be communicated to the guest upon approval of the late check-out request.

4. Late Check-Out Limits:

4.1. Maximum Late Check-Out Time:

• The latest permissible check-out time is [3:00 PM]. Late check-out beyond this time may be subject to a full-day room charge.

4.2. Subject to Occupancy:

• Late check-out is subject to room availability and occupancy requirements. In cases of high occupancy, the hotel may be unable to accommodate late check-out requests.

5. Priority for Direct Booking Guests:

5.1. Direct Booking Advantage:

• Guests who have booked directly through the hotel website or reservations team may be given priority for late check-out requests, subject to availability.

6. Late Check-Out Penalties:

6.1. No-Show Charges:

• Guests who do not check out by the approved late check-out time without prior notification may be subject to no-show charges equivalent to a full day’s room rate.

7. Contact Information:

7.1. Reception Desk:

• For late check-out requests or inquiries, guests are encouraged to contact the reception desk contact number or visit the reception in person.

8. Acknowledgment:

8.1. Guest Confirmation:

• By requesting and obtaining approval for a late check-out, the guest acknowledges and agrees to adhere to the terms and conditions outlined in this Late Check-Out Policy.

We appreciate your understanding and cooperation in adhering to our Late Check-Out Policy. If you have any questions or require further clarification, please do not hesitate to contact our reception desk.